eBook

Decreasing Harassment — Methods That Work

Fluency Group has created an eBook that gives an overview of recent changes in EEOC guidelines and what they mean for your company. Learn about what doesn’t work to decrease harassment, and how Fluency Speak supports methods that are proven effective.

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Use Cases
Preventing Harassment — Go Beyond One-Time Trainings

Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.

Preventing Harassment

TED Talks
What would it take for you to Change your Mind?

Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.

Communication Preventing Harassment

Use Cases
Sharpen Communication Skills for the Best Customer Experience

Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.

Communication Skills Customer Experience Customer Service

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